We ask that you carefully read this privacy policy to understand how we will treat your personal information when you use our website.

ALTA CREATORS S.A. DE C.V. reserves the right to modify this privacy policy to adapt it to legislative or jurisprudential changes. In such cases, ALTA CREATORS S.A. DE C.V. will announce the changes on this website with sufficient advance notice before their implementation. If you continue to use the ALTA CREATORS S.A. DE C.V. website after changes to this privacy policy have been announced, it means that you accept such changes.

If you have any questions about our privacy policies, we ask you to contact us through the contact section of this website.

ALTA CREATORS S.A. DE C.V. will diligently strive to investigate any complaints you may have about our privacy policy or the use of your personal information.
ALTA CREATORS S.A. DE C.V. values the privacy of all visitors to our website. This privacy policy details the information collected by ALTA CREATORS S.A. DE C.V., and how such information will be used. Our goal is to provide you with maximum control over your Personal Information.

Upon request, ALTA CREATORS S.A. DE C.V. will (a) allow you to access your personal information, (b) delete your personal information from our database, and (c) correct any incorrect personal information you have provided to us.

ARCO Rights

• Access: Users can access their personal data collected through this website.
• Rectification: Users have the right to correct any inaccuracies in their personal data.
• Cancellation: Known as the right to be forgotten, this right allows users to request the deletion of their personal data from your records.
• Opposition: Users have the right to object to the processing of their personal data for specific purposes, such as direct marketing.

When you visit our website, we will not collect any personal information about you, such as your name, address, phone number, identification number, billing and shipping details, credit card details, or email address unless you provide it voluntarily. By using our website, you agree to the terms and conditions of our current privacy policy, as explained in this section of the website.

If you do not agree to the terms and conditions of this privacy policy, we ask that you do not provide any personal information or data to ALTA CREATORS S.A. DE C.V., through this website.

ALTA CREATORS S.A. DE C.V. provides users with appropriate technical means to access this privacy policy in advance and to give their consent to the automated processing of their personal data before providing personal information.

Regarding electronic data collection forms on the website, unless otherwise specified, responses to questions about personal data are voluntary. Failure to respond will not affect the quality or quantity of services, unless expressly stated otherwise.

You warrant that the personal data provided to ALTA CREATORS S.A. DE C.V., is truthful and agree to inform us of any changes. ALTA CREATORS S.A. DE C.V. may store and process your personal information or other personal data to better understand your needs and improve our products and services. Additionally, we may use your personal information to contact you (e.g., personalize product or service information, send marketing materials, respond to comments or requests for information).

Your information may be shared with agents or contractors of ALTA CREATORS S.A. DE C.V., for services related to ALTA CREATORS S.A DE C.V. Please note that we will disclose your personal information to competent authorities if required to do so.

ALTA CREATORS S.A. DE C.V., is committed to ensuring the maximum privacy, confidentiality, and security of your personal information, employing all available technical means to prevent loss, misuse, unauthorized access, alteration, and destruction of your personal data.

External companies accessing your personal information in relation to services provided to ALTA CREATORS S.A. DE C.V., will be obliged to maintain the confidentiality of such information, and may not use it for purposes other than those for which they provide services to ALTA CREATORS S.A DE C.V.

ALTA CREATORS S.A. DE C.V. urges parents or guardians to inform minors about the responsible and safe use of their personal data when using the internet or engaging in online activities. ALTA CREATORS S.A. DE C.V.  does not intend to collect personal information from individuals under 18 years of age. When necessary, ALTA CREATORS S.A. DE C.V., will provide specific instructions to minors not to provide personal data in our advertisements or websites.

If a minor provides us with personal data, the minor's parent or guardian must contact us through our postal address detailed in this privacy policy if they wish for us to delete that information from our records. In that case, we will delete the minor's information from our databases.

Our web service automatically collects certain non-personal information about the use of our website, which is stored on our servers exclusively for internal purposes. These purposes may include facilitating your website visit, improving your online experience, and conducting statistical access analysis.

Examples of this non-personal information include the name of your Internet service provider, the type of Internet browser or operating system you use, and the domain name of the website from which you accessed our site or advertisement.

This information may be stored on your computer in the form of a "cookie" or other similar technology, which helps us in various ways, such as personalizing our website, or ads based on your interests and preferences.

Most internet browsers allow you to delete cookies from your hard drive, block all cookies, or receive a notification before a cookie is installed. Please refer to your browser's instructions or help section for more information on how these functions work.

This website collects and stores data for marketing and optimization purposes. This data may be used to create user profiles in pseudonym form. Cookies may be set for this purpose.

It is important to note that, without the explicit consent of our users, the collected data is not used to personally identify a visitor and is not combined with other personal data of the pseudonym holder.

If you have submitted personal information through our website, or if someone has submitted your personal information through our website and you wish for us to remove that information from our commercial databases, please contact us through the contact form on our corresponding section.

Specify that you want us to limit your personal information in our records, and in that case, we will proceed to delete your personal information from our databases.

You can also contact us using any of the methods mentioned to request the personal information that ALTA CREATORS S.A. DE C.V., has collected about you through our websites. If you request it, ALTA CREATORS S.A. DE C.V., will provide this information and correct any objective inaccuracies in it.

LAST UPDATED: APRIL 2024